DART Web Clinic

Why Web Clinic?

Technology Support for SMEs

We specialize in providing our services to meet the needs of small and medium-sized enterprises (SMEs) who are facing challenges in embracing digital technologies. Our team of experts excels in assisting SMEs in the successful implementation and efficient utilization of digital technologies, enabling them to find cost-effective solutions.

The primary goal we have is to bridge the gap between the advanced digital requirements and the practical needs of SMEs. Our main focus is on delivering customized solutions for SMEs. We help SMEs assess their technological capabilities in detail, promoting an integrated approach and offering a realistic evaluation of their digital preparedness.

Hosting Advisory Service

In recent times, there has been a significant transformation in the web hosting services sector. As the demand for computing power and current content continues to rise, hosting providers have had to adjust to the evolving technology. Consequently, cloud hosting services have become increasingly popular in the industry. The cloud hosting market offers wide range of services, and smart users understand that size does not always matter rather than technology is more important.

When choosing a hosting vendor, we prioritize attributes that closely match your business needs. We provide advisory services for Cloud Hosting, Shared Hosting, Reseller Hosting, VPS and managing cPanel/WHM control panel.

Domain Registration, Hosting & email Configuration

We manage all aspects of your hosting setup, ensuring that your website operates efficiently and delivers optimal performance in web hosting. Our services include Domain Name Registration, Domain Renewal, Adding Name server, A record, Cname and MX record, and so on. We help in setting up self-managed hosting and Installing applications like Apache, PHP, MySQL and PHPMyadmin. We do routine maintenance and offer migration assistance for existing hosting platforms. Further, we diligently oversee domain/hosting renewals to prevent any risk of your website being removed by space providers.

We will configure email accounts in Cpanel, GSuite, Microsoft as per the email package subscribed. If not, we will set up email ids from our shared resources.

SSL Certificate Installation

SSL certificate is a digital certificate that authenticates a website's identity and enables an encrypted connection. In the absence of installing an SSL certificate the website shows error while opening and this will result in reduced site visit. We source SSL certificates at best price and track installation and renewal of certificates on a periodical basis. We obtain the appropriate SSL certificate from a reputable Certificate Authority (CA), create a Certificate Signing Request (CSR), and submit this request to the CA for processing. Once the certificate is issued, we proceed to install it on your web server and set up HTTPS redirection to ensure secure connections. The absence of SSL increases the vulnerability of your site visitors, exposing their data to potential theft. Implementing SSL safeguards websites against various threats, including phishing attacks, data breaches, and numerous other security risks

Website and WordPress Maintenance

We offer extensive services for creation, modification, and update of web pages. Our team assists in maintaining websites to ensure they operate continuously and remain updated through regular monitoring. Our team conducts thorough audits of websites and provides valuable insights to enhance site speed and user experience.

We have focused services for WordPress and WooCommerce sites to ensure that sites are regularly updated and maintained. This proactive approach safeguards the site from potential hacking threats and ensures uninterrupted service. We update WordPress themes and plugins, website scanning, and the resolution of any issues related to malicious files, among other essential services. By utilizing our expertise, you can enhance the performance of your WooCommerce store.

Bug Fixing, and Website Security Update

Our company offers an array of services designed to enhance your digital presence and ensure optimal functionality. These services include bug fixing, improvements in website security, software upgrades, and updates to images and multimedia content. Thus, by periodical review of coding and website functionality, we ensure that the digital assets operate as designed, thereby enhancing its reliability. Further, we do sscheduled backups of both websites and databases as needed or help to automate the process. To uphold the utmost security standards, we conduct regular security scans on a weekly and monthly schedule, providing thorough reports on errors and vulnerabilities. This proactive approach enables us to promptly address any issues that may arise, ensuring a seamless and secure experience for our clients.

With a history of helping businesses for over 15 years, we have successfully aided over 100 clients in overcoming various technological obstacles, including server connectivity problems and digital resource disruptions.

Digital Asset Maintenance and Promotion

In the realm of digital assets and technology, our expertise lies in content updates, enhancing speed, improving security, integrating Google ReCaptcha, Google Analytics, and Search Console, and resolving website errors. Our team will help you with any necessary updates or modifications to your website.

We specialize in assisting clients in maximizing their digital content by incorporating their brand assets into marketing campaigns, empowering them to attain maximum efficiency and outcomes. Diverse types of digital assets, including websites, social media content, ads, and presentations, are essential for business success. Our team of engineers ensures the continuous availability of your website and all digital assets to generate leads for your business.

Setting up Lead Generation Funnel

We support our clients in understanding the customer journey by integrating tools such as Google Analytics and Google Search Console in the website along with Lead Management Tool. These platforms allow for the monitoring of critical metrics, including bounce rates, traffic reports, and overall conversion rates. Through a thorough analysis of web traffic, we provide clients with the necessary insights to enhance promotional strategies. Once digital marketing promotion has been established, businesses can anticipate an increase in lead generation. As the website starts to draw in web traffic, it becomes crucial to manage the resulting leads efficiently using appropriate software solutions.

We offer assistance in the installation of web applications designed to automatically capture leads through your digital assets. We will deploy Lead Management Software that facilitates a deeper analysis of lead sources, streamlines lead management, and evaluates the necessary efforts to transform leads into actual business opportunities. By integrating Lead Management Software with digital assets, we can accurately identify the profiles of potential paying customers, allowing for more targeted marketing strategies.

Setting up Ticket Management System

Small and medium-sized enterprises can significantly improve their business opportunities by implementing a ticket support system. This system facilitates the optimization of customer service operations, providing the necessary infrastructure to address issues effectively. Additionally, it enables businesses to prioritize, monitor, and automate routine support tasks, thereby enhancing overall efficiency. When a customer service center struggles to manage incoming customer inquiries, often overlooking high-priority issues and failing to meet deadlines, it becomes essential to adopt a robust ticket management system to ensure timely and effective resolution of customer concerns.

We will help you with installing web applications facilitating your customers to raise tickets. Our system allows for the categorization of tickets and the assignment of specific tickets to team members. It enhances internal communication and automates data entry processes, thereby reducing the likelihood of human error. By ensuring that all necessary information is captured during the ticket creation process and subsequently processed, we aim to minimize disruptions in customer service operations.